We wrote this policy to help you understand what information we collect, the purposes for which we collect it, how we use it, and what choices you have regarding your information.
Your privacy is critically important to us. At Tavolo360 we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
- Website Visitor
Like most website operators, Service collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Service’s purpose in collecting non-personally identifying information is to better understand how Service’s visitors use its website. From time to time, Service may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Service also collects potentially personally-identifying information like Internet Protocol (IP) addresses for visitors to our websites. Service only discloses IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
- First Up, We Want You to Know This:
You control your personal information on the Tavolo360 platform. We will never disclose your email address, transaction history, or other information to any other third party for their marketing purposes without you first authorizing that third party to access such information. This allows you to use the Tavolo360 Service and Tavolo360 platform without receiving a whole lot of direct marketing you don’t want.
All companies that you do business with choose whether and how they want to share your personal information. Federal law gives you the right to limit some, but not all, of that sharing. Federal law also requires companies to tell you how they collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
- What Information Do We Collect?
Tavolo360 collects some of your identifying information in connection with the Service, depending on how you use the Service. When you create a Tavolo360 User Account (whether through a Tavolo360 powered App or Tavolo360 website), pay with Tavolo360 powered App, engage in a Program, submit content to Tavolo360, complete a survey, send us feedback, request information about the Service, apply for a job, or sign up for special offers from third parties, Tavolo360 may collect information from you, which could include the following (collectively, “Personal Information”):
- first and last name
- email address
You do not have to provide Personal Information to Tavolo360 powered App, but you may not be able to take advantage of all features of the Service if you do not.
Tavolo360 does not sell or share user personal data with third parties for their direct marketing, except with users’ consent.
In order to use the Service and the Tavolo360 platform in connection with payments for food and beverages, Tavolo360 will only collect Financial Information from Users using a secure, transparent pass through to our third-party data vault and payment gateway provider (“Braintree payments “) at https://www.braintreepayments.com, and Tavolo360 will never store your Financial Information itself. Tavolo360 and its providers maintain compliance with all laws and rules protecting the privacy of your financial information, including the Payment Card Industry Data Security Standard (PCI-DSS).
When you visit the Site or Applications or use our Services, whether as a Member or a non-registered user just browsing (any of these, a “Service User”), our server automatically records information that your browser sends whenever you visit a website (“Log Data”). Tavolo360 and its third-party service providers may use web tracking technologies, such as cookies, web beacons, pixel tags, and clear GIFs, to collect data related to usage of the Service, the Programs, and web and email marketing conducted by or on behalf of Tavolo360. Such data may include:
- the address of the websites you visited before and after you visited the Service,
- the type of browser you are using,
- your Internet Protocol (IP) address, and
- what pages in the Service you visit and what links you clicked on.
In order to collect Web Tracking Information only and to make your use of the Service more efficient, we may store cookies on your computer. Tavolo360 and third-party contractors engaged to provide services on behalf of Tavolo360 (“Contractors”) may also use web tracking technologies that are placed in web pages on the Service or in email communications to collect information about actions that users take when they interact with the Service or such email communications. Web Tracking Information is not correlated by Tavolo360 to individual users. Some Web Tracking Information may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Service, but this may affect the performance of the Service. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
In addition to Log Data, we may also collect information about the device you’re using Service on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider
Client Data Storage
Service owns the data storage, databases and all rights to the Service application, however, we make no claim to the rights of your data. You retain all rights to your data and we will never contact your clients directly, or use your data for our own business advantage or to compete with you or market to your clients.
A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Every computer that accesses our website is assigned a different cookie by us.
Cookies can be used to track your session on our website, to serve customized ads from Google and other third-party vendors. We use a service provided by Google called Google Analytics (GA). GA permits us to reach people who have previously visited our site, and show them relevant advertisements when they visit other sites across the Internet in the Google Display Network.
If you do not wish to accept cookies, you can instruct your browser, by changing its options or settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site and Applications or all functionality or features of the Service.
Data retention and deletion
Tavolo360 retains user data for as long as necessary for the purposes described above.
Users may request deletion of their accounts at any time. Tavolo360 may retain user data after a deletion request due to legal or regulatory requirements or for reasons stated in this policy.
This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates, and the purposes for which we collected the data.
Users may request deletion of their account at any time through the Contact Us on the main menu through the Tavolo360’s website.
Following an account deletion request, Tavolo360 deletes the user’s account and data, unless they must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue relating to the user’s account such as an outstanding credit or an unresolved claim or dispute. This generally means that we retain their account and data for a minimum of 7 years after a deletion request.
- How Does Tavolo360 Use and Share Your Information?
All companies need to share customers’ personal information to run their everyday business. In this section, we explain the reasons that companies can share their customers’ personal information; the reasons Tavolo360 chooses to share information; and whether you can limit this sharing.
Tavolo360 will use and store your Personal Information to deliver the Tavolo360 powered Service to you (including charges, receipts, rewards tracking, and system notifications); to market customer rewards to you; to improve our products and services; to investigate (and remedy) fraudulent or allegedly fraudulent activity; and to perform aggregated data analysis.
Tavolo360 may also use Personal Information to create aggregated data for analytical purposes. This statistical information does not contain any individually identifying information or contact information and is used to understand our customer base as a whole and to better serve our market. Tavolo360 reserves the right to share such aggregated, non-identifiable data with 3rd parties.
Tavolo360 does not sell or rent its mailing list, and we will not disclose your email address to any third party for marketing purposes unless you specifically authorize the third party to access your information.
– Service may use third party service providers to provide certain value-added services to you and we may share Personal Information with such service providers. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of Service.
– Service may disclose Personal Information under special circumstances, such as to comply with court orders requiring us to do so or when your actions violate the Terms of Service.
– We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
We work to protect the security of your Personal Information. We maintain a variety of physical, electronic, and procedural safeguards when it comes to collecting, storing, and disclosing Personal Information. For example, we take steps to protect against unauthorized access to our systems that store Personal Information such as by using policies limiting access to those systems to authorized personnel.
When you order products or services through the Site or Applications, we employ the above-mentioned safeguards for the transmission of the information from you to us. For example, we may use Secure Sockets Layer (SSL) protocol or encryption technologies.
You should keep your username(s), password(s), or other access information safe and confidential to protect against unauthorized access to your account information or computer. You should adopt passwords that others cannot figure out easily. You should also be sure to sign off of your computer or any shared computers when you are finished using them.
We may make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site or via the Application in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the Site, Applications, or data system.
- Privacy Settings/Opt-Out
If you would like your Personal Information permanently removed from our database, or your Financial Information removed from Tavolo360’s data vault provider, please contact us at Ask Support. We will promptly disable your Tavolo360 User Account and you will no longer receive an email from the Tavolo360 powered App. Your removal from the mailing list or database will not remove records of past transactions or delete information stored in our data backups and archives, as required by law. Data on past transactions and data stored in backups and archives will be deleted in the normal course of Tavolo360’s business. You may elect to opt-out at any time after registering for the Tavolo360 service.